Terms of service
Memory Guestbook Co. – Terms of Service
These Terms of Service (“Terms”) govern your use of the Memory Guestbook Co. website, products, and services. By accessing our site or placing an order, you agree to these Terms.
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1. Overview
Memory Guestbook Co. provides printed event materials, including table cards, signage, and personalized products. These Terms outline your rights and responsibilities when using our website or purchasing from us.
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2. Eligibility
To use our site or place an order, you must:
- Be at least 18 years old
- Provide accurate information
- Use our products for lawful purposes
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3. Orders & Payments
When you place an order:
- You agree that all information provided is accurate
- You authorize us to charge your selected payment method
- You understand that personalized items are created based on the details you submit
We reserve the right to refuse or cancel orders for suspected fraud, errors, or misuse.
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4. Processing & Shipping
Order processing and shipping timelines are outlined in our Shipping Policy.
Memory Guestbook Co. is not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer.
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5. Returns & Refunds
Our Returns & Refunds Policy explains eligibility, timelines, and procedures.
Personalized items may be refunded only if there is a printing error, damage, or defect.
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6. Personalization & Customer Content
When you upload names, dates, photos, or event details:
- You confirm you have the right to use that content
- You grant us permission to use it solely for producing your order
- You agree not to upload unlawful, offensive, or infringing content
We do not reuse or resell personalized designs.
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7. Intellectual Property
All website content—including product designs, text, images, and branding—is owned by Memory Guestbook Co.
You may not copy, reproduce, or distribute our materials without written permission.
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8. Prohibited Uses
You agree not to:
- Interfere with website functionality
- Attempt unauthorized access to our systems
- Use our products for harmful, unlawful, or misleading purposes
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9. Limitation of Liability
To the fullest extent permitted by law:
- Memory Guestbook Co. is not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the product
We are not responsible for losses caused by carrier delays, incorrect customer information, or misuse of products.
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10. Privacy
Your personal information is handled according to our Privacy Policy.
By using our site, you consent to the collection and use of your data as described there.
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11. Third‑Party Services
We may use third‑party providers for:
- Payment processing
- Shipping
- Analytics
- Website hosting
These providers have their own terms and policies.
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12. Changes to Terms
We may update these Terms at any time.
The “Last Updated” date will reflect the most recent version.
Continued use of our site means you accept the updated Terms.
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13. Governing Law
These Terms are governed by the laws of the State of Kansas, without regard to conflict‑of‑law rules.
Any disputes will be resolved in Kansas courts.
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14. Contact Information
For questions about these Terms, contact us:
Memory Guestbook Co.
Email: support@memoryguestbook.com
Location: Kansas City, USA